General Affiliate FAQs
How do I log-in to the affiliate platform?
What is my username and password? I forgot my login information.
How can I best engage my audience with your products?
Facebook is also still a useful medium if you have a decent following- but it pales in comparison to emailing your own list.
How do you pay affiliate partners?
How often do you pay? When will I get paid commissions on sales?
(For example of 15th June payment will consist of sales from 15th April – 15th May.)
We have a minimum commissions payout threshold of $100. Any commissions due on the 15th under $100 will be held until you reach the threshold in a subsequent month.
Are you first cookie or last cookie in? First Referred or Last Referred?
What is the commission structure?
What products do you offer?
1. Echo H2 Hydrogen Water Machine
2. Qi EMF Protection
3. Infrared Saunas.
How long do cookies last?
Cookies and leads will be set for 6 months. However if you do a webinar promotion every 6 months
we you will have lifetime leads and cookies.
Please note that to extend your cookies for another 6 months you must send at least 1000 leads to your webinar promotion.
I need to get a hold of the Affiliate Manager…Who do I contact?
What affiliate platform do you use to track cookies, sales, and commissions?
How do I get my creative and affiliate links?
Once this has been done your affiliate links and everything you need for promotion will appear on the product page or will be emailed to you directly. Please note that as each webinar promotion is completely unique your links and assets will NOT show in the affiliate center. These will be emailed directly to you about 2 weeks before your webinar.
My readers have questions for the customer service team at “Synergy Science” – who do I refer them to?
Synergy Science Corporate Office Hours:
Monday thru Fridays
9 AM – 5 PM Mountain Time US
1(800) 337 – 7017